Services
We offer a full range of Computer and IT services. NO job is too big or too small!
Device Repair & Troubleshooting
Computer won’t turn on? Hard drive crashed? Have you been infected by a virus? Looking to upgrade your system? We offer a wide range of services, and can advise you on what your best options are to repair or upgrade your system!
Hard drive replacement or upgrade
Has your hard drive died or is your system slow? We can recover your data and replace the hard drive to get you up and running again. If your hard drive is fine but is just slow, we can clone your drive and upgrade you to a solid state hard drive which is the best “bang for buck” upgrade available.
System won't power on
Is your system down? We will perform a thorough diagnostic BEFORE we do any work and advise you of the cost to repair your computer or device.
Infected by a Virus or Malware
Have you been infected by a virus or malware? We will scan your system to detect and remove any infections and can advise you of your best options to avoid infections in the future.
SERVICES
What We Do
Laptop Repair / Desktop Repair
More Info
- Full range of diagnostic and repairs
- Hard drive upgrades/replacements
- RAM (memory) installation
- Power supply replacements
- Custom PC builds and much more!
Virus and Spyware Protection & Removal
More Info
– Antivirus software installations
– Antivirus system scan and removal
– Spyware, Malware, Trojan and Adware scan and removal services
– Security audit solutions
Data Recovery and Backup Plan
More Info
– Ransomware prevention
– Operating system recovery
– Backup and recovery solutions in the event of a virus, theft, fire or flood
– Cloud (OneDrive, Dropbox) backup platforms to ensure redundancy
Network Design
More Info
– Installing or connecting computer network components
– Configuring VPN and firewall systems
– Performing security audits
– Set up and configuration of shared network devices. i.e. Printers, mapped network drives, etc
Cloud Services
More Info
– Specializing in Microsoft OneDrive, Dropbox and NAS (network attached storage) cloud solutions
– Microsoft 365 cloud based solutions
– Google Drive, Amazon Web services, BOX, Carbonite and SugarSync cloud storage and backup platforms
Wi-Fi Optimization/Services
More Info
– Comprehensive audit identifying wi-fi dead zones/weak signals
– Installation and configuration of wireless routers, extenders, powerline adaptors or full mesh systems to optimize the speed, stability and security of your network
– Preventing wireless interference
Data Management, Backup, & Recovery
Are you properly organizing your important files for quick and easy access? Do you have a backup plan to recover any lost data in the event of a hard drive crash, virus, data corruption, theft, fire or flood? Contact us today and we’ll work with you to come up with a simple and affordable model to ensure your data is safe!
Data Management
Proper directory structure for your system so that you can easily and safely access all of your files from any of your devices.
Backup
Lightning will strike! It’s just a matter of when NOT if. If you don’t have a backup up plan to keep all of your important files safe, you need one. We have several options and can help you get started.
Recovery
There are lots of ways the files on your system can be corrupted, lost, damaged, etc. Knowing how to recover your files from a backup is crucial and we have a solution for you.
Network & Connectivity
The physical (wired or wireless) and logical (protocol) connection of a computer network or an individual device to a network, such as the Internet or a LAN.
Wireless Network
Do you experience slow wifi on your network or are your devices disconnecting from your wifi? If so, we have a set of robust software and hardware tools that can test and analyze your environment and then come up with a solutution so you can get the wifi speeds you are paying for!
Shared Network Devices
Can your devices “see” each other on your network? Do you need to setup a shared printer so that all devices can print to it? Do you need a shared drive that all devices can save and access? Contact us to discuss your options.
Connectivity Options
Hardwire, powerline, wifi or maybe a blended combination is what you need to stay connected on your network.
Frequently Asked Questions
My computer does not turn on, what do I do now?
First check the computer’s power cord to make sure it is completely plugged into the wall socket. If you are using a plug strip, make sure it is completely plugged into the wall socket and that the power switch on the plug strip is turned on. Some plug strips also have a built in circuit breaker which usually looks like a black or red button near the power switch. Press the button to reset it and see if that solves the problem.
What do I do when my computer crashes?
There are many reasons why a computer may just stop working or “freeze”. Most of the time there isn’t much we can do about it, it is a fact of life that computer programs have become so complex that occasionally users will experience problems even when performing common tasks. When your computer no longer responds to keyboard commands your best bet is to restart the computer.
What do I do if my hard disk fails to work?
As with most computer errors, your first step is to shut down your computer and restart it. This will help you determine whether or not you actually have a hard disk problem. If the disk is severely damaged then your computer will probably fail to restart properly. If this is the case then contact Saskatoon Computer Services, this is a job for the professionals.
There is no display on the monitor, what do I do now?
Make sure the monitor is on. If no power light (green or orange light) is seen on the monitor display try pressing the power button until it comes on. If your computer monitor was on and you stepped away from the computer and upon returning it was black, it’s likely that the computer is asleep. Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up. Make sure that the monitor is connected properly to the back of the computer.
What is a computer virus?
A computer virus is a software program that has been intentionally created to cause a user grief, spread to other computers, or destroy data on an individual’s computer. To help prevent a computer from becoming infected by a virus, software developers have developed anti virus programs that stay active on the computer helping to protect it. It is important to realize that many computers do not come pre-loaded with these already installed and that if computers do come with these programs, the programs may expire within 90 days.
I am unable to send or receive email?
Verify that your computer is able to see the Internet and/or other computers to ensure that your computer is not encountering a connection issue, which would be causing your e-mail issue. Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator.
I can't receive any email attachments?
If the e-mail box is full of other e-mail messages, and/or your storage space is only a few megabytes, it’s possible that the attachment being sent cannot be received. Often if this problem is occurring the person sending the e-mail should get a response back from your e-mail server indicating that your mailbox is full and/or has exceeded its allocated size. Because computer viruses and other malware are best distributed through e-mail, many e-mail service providers, companies, and e-mail programs prevent certain types of file extensions from being distributed or received through e-mail. For example, Microsoft Outlook protect its users by automatically disabling certain file extension types from being received in e-mail.
I can't connect to my network drive anymore, what can I do?
Verify that the network cable is properly connected to the back of the computer. In addition, when checking the connection of the network cable, ensure that the LED’s on the network are properly illuminated. For example, a network card with a solid green LED or light usually indicates that the card is either connected or receiving a signal. Note: generally, when the green light is flashing, this is an indication of data being sent or received.
How
Preventing Data Loss
No one wants to expect the worst but you should always plan for it, in every situation. Your personal or company’s data is no exception to this rule. Data has become increasingly important. Whether it is from a security breach or a careless mistake, data loss can be devastating. Here are seven ways you can prevent data loss in your company.
1. Always back up your data
Prevention is the best protection. Create a structured backup strategy and consistently back up your files. Your backup plan should include the different levels of data you maintain in your company and the schedule for their back ups. Some data is so critical that it may require you back it up every week. Also, be sure you periodically test your backups to make sure that your data is being backed up properly.
2. Diversify your backups
You always want more than one backup system. The general rule is 3-2-1. You should have 3 backups of anything that’s very important. They should be backed up in at least two different formats, such as in the cloud and on a hard drive. There should always be an off-site backup in the event that there is damage to your physical office.
3. Encrypt sensitive data
Data is not always encrypted even when it’s on a backup tape. Invest in a backup system or service that automatically encrypts all backups to ensure that no matter who gets their hands on your data, they cannot access it.
4. Address data security
Mobile devices are powerful business tools but they can leave your data vulnerable. Ensure your devices can be wiped if they are lost with a remote device management system and use hardwares or mobile device systems that encrypt data.
5. Use anti-virus and email security
Email threats such as hacking, phishing or ransomware can be some of the biggest threats to data. Use a thorough anti-virus and security system to prevent malicious emails from getting through to your company. Also be certain to offer continuing education to your team about the importance of email security.
6. Trust the professionals
Data is too valuable to be left alone. If you do lose it, do not try to recover it by using any type of diagnostic tools. You don’t want to cause further damage by trying to fix the situation on your own. Instead, work with a trusted backup and data recovery expert to ensure your data is safe.
Most businesses don’t plan to lose data but that doesn’t mean they are immune. No one wants a disaster but you still should be prepared. Remember that the best defense is a good offense. If you keep data a high priority at all times, you will be protected in the case of any data loss.
Contact Saskatoon Computer Services to learn more about how we can manage your data backup and protect your data!
About
Steps To Take When You’ve Lost Your Data
A major data loss incident could devastate your small business if not handled properly. Follow the five steps above to limit the damage, give yourself the best chance of data recovery, and prevent the same issue from happening again.
Stop using all affected devices.
Record details on what happened.
Decide which data recovery method to use.
Contact an IT professional for support.
Prevent future data incidents.
TESTIMONIALS
What People Are Saying
I’ve used Tech Experts Saskatoon several times over the years for setting up new computers, printers, devices, etc. I’ve always been happy with their service and the rates are very reasonable too. Would highly recommend them!
I’ve used these guys many times for setting up new computers, printers and laptops for myself and my family and they’ve always been great to deal with. They’re also very good at responding quickly which is nice.
For years I’ve had a very annoying weak wi-fi signal in my house and Tech Experts Saskatoon came in and did a thorough analysis of my network. They ended up installing a wireless signal booster and now my wi-fi is great everywhere in the house.
Had them set up a new PC for me, install software, transfer all of my files, etc. I also had a different issue on another computer and they replaced the power supply and got me up and running again. Very happy with the service and what they charged!
I’ve used Tech Experts Saskatoon several times over the years for setting up new computers, printers, devices, etc. I’ve always been happy with their service and the rates are very reasonable too. Would highly recommend them!
My hard drive on my old laptop died, so I called them and these guys were able to get all of my pictures and files off it and then set up a new laptop for me and transfer everything back on to the new laptop. Excellent service all around.
We are here to Help!
Office
319 Lashyn Cove
Saskatoon, SK
S7N 4S3
Call/Text Us
(306) 403-4793